Technical Support and Customer Service

A knowledgeable staff is the backbone of our superior product platform.
We pride ourselves on customer commitment, embedded in our culture through our simple mission statement - Earn Customer Loyalty.

Whether it is startup services, comprehensive maintenance or on-demand troubleshooting, we’ll keep you at peak efficiency 24 hours a day, 365 days a year. The Industry and application expertise and professionalism of our results-oriented staff will help you maintain the performance and profitability goals by which you are measured.

If you need assistance locating information or documentation for obsolete or legacy product lines, please click here.

If you need Technical Support, please proceed to the login page.

For Customer Service inquires email us at: CustServe.RAS@Emerson.com

Or you can contact us by phone at: 800-537-9313 or fax at 800-725-0320

International Number for Support and Services

Originating Country Dial International Access Code Toll Free Phone Number
Argentina 00 800-115-54555
Australia 011 028-278-1189
Austria 00 800-115-54555
Belgium 00 800-115-54555
Brazil 0021 800-115-54555
Bulgaria 00 800-115-54555
Canada 011 800-537-9313
Columbia 009 800-115-54555
Czech Republic dial outside line 800-701-552
China 00 400-882-2702
Costa Rica   080-001-21818
Denmark 00 800-115-54555
Finland 990 - Telia Sonera; 999 - Elisa 800-115-54555
France 00 800-115-54555
Germany 00 800-115-54555
Hong Kong 001 800-115-54555
Hungary 00 800-115-54555
Ireland 00 800-115-54555
Italy 00 800-115-54555
Kasakhstan 8 ^ 800-121-4321 866-674-1485
South Korea 001 - Korea Telecom; 002 Dacom 800-115-54555
Malaysia 00 800-115-54555
Mexico 52 080-008-34949
Mexico City   180-008-34949
Netherlands 00 800-115-54555
New Zealand 00 800-115-54555
Norway 00 800-115-54555
Philippines 00 800-115-54555
Poland 00 800-115-54555
Portugal 00 800-115-54555
Puerto Rico   877-629-3171
Romania   372-723-014
Russia 810 800-115-54555
Saudi Arabia   800-844-9879
Singapore 001 800-622-7293
Slovak Republic 00 800-115-54555
Slovenia 00 800-115-54555
South Africa 00 800-115-54555
Spain 00 800-115-54555
Sweden 00 800-115-54555
Switzerland 00 800-115-54555
Taiwan 00 800-115-54555
Thailand 001 800-115-54555
UAE   800-044-40191
Ukraine 0 ^ 00-11 866-674-1485
United Kingdom 00 800-115-54555
Venezuela   080-024-05678