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Support

Partner with Emerson to design and effectively execute a comprehensive maintenance strategy for your system that allows you to operate efficiently and safely. Develop a long-term lifecycle strategy to improve your plant reliability with better insight into system and equipment health. Access the right expertise and training to strengthen plant performance and achieve your business goals.

 
Guardian Support

Guardian sets a new standard in services from Emerson, resulting in superior support for you, our valued customer. Guardian Support is a "prognostic service" designed to maximize the availability, sustainability and performance of your DeltaV plant system and enterprise. Guardian is the factory-recommended level of support from Emerson. In addition to Expert Technical Support, Remote System Diagnosis and Software Upgrades, Guardian includes:

  • A dashboard-style product support website with user-configurable content that is specific to your plant or enterprise DeltaV systems
  • A personalized real-time service alert notification system
  • Regular system analysis reports

For more information about Guardian Support, please visit www.EmersonProcess.com/GuardianSupport, or contact your local Emerson service office.

 
Foundation Support

Foundation Support provides four basic services for your PROVOX, RS3 and DeltaV system. Foundation Support includes Expert Technical Support, Remote System Diagnosis, Software Upgrades and Internet Information Access to a basic product support website. For more information about Foundation Support please contact your local Emerson service office.


 

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